When Those Who Cared for You Now Need Care…
At Recco, We Believe Home is Where the Heart is!
We provide quality home care to people of all ages and stages of life.
We understand how difficult it is to juggle life’s daily demands and care for a loved one who requires special attention. It is truly impossible to be with your loved one at all times. Feelings of guilt, worry and concern can consume your thoughts and create difficult family situations for everyone.
We provide the finest home health care services to individuals who wish to live with dignity and independence in their own homes.
How We Can Help You and Your Family...
At Recco Home Care Service, we know that there is no place like home to get the care you or your loved one needs and deserves. Our mission is to enable our clients to remain in their own homes which allow for the highest level of comfort and independence. We take the time to educate you and your family members and work together to facilitate the best possible environment for their care.
Keeping every client in their home is our main objective as this promotes independence and improves the overall quality of care. Clients usually receive care for months or years which often leads to a long-standing relationship between the patient and caregiver. We carefully pair our caregivers to match the individuals and their family dynamic. The bonds that are created can be so heartfelt, many of our caregivers become part of the family.
As an alternative to Traditional Home Care Services, the CDPAP program is a perfect fit for either those that are self-directing (or have someone who can oversee their care) and prefer to hire someone they know to care for them.
All of our Consumers and Personal Assistants are fully orientated to the program by our staff. Our staff acts as the liaison between the Department of Social Services/Managed Health Care Plan, Consumer/Designated Representative, and the Personal Assistants.
Recco has over 25 years of experience as a Fiscal Intermediary of this unique program in New York State. We were one of the first licensed agencies to be awarded the program in Suffolk County when it began in 1999.
We are licensed by New York State and accredited by the Joint Commission.
Do You or a Loved One Need Help with Everyday Tasks?
We Are Here to Assist!
What does it mean to be licensed and do all home care agencies need to be licensed by NYS?New York State does require that all home care agencies be licensed in order to perform “hands on” personal care. It does not, however, require licensing of “Companion” agencies. These unlicensed agencies are not required to follow any regulations to ensure client safety. They are not required to do fingerprinting or background checks on their employees. They are also NOT permitted to do any tasks for the client like dressing, bathing, assist with walking, transferring. They are only permitted to provide companion services. Once the client’s condition changes and they need more direct care, they would then need to be transferred to a Licensed Agency. Some licensed agencies also perform companion services. This is the ideal situation when looking for companion services. Using an agency that is licensed will make the transition easier if the client’s needs should change and more care is needed. The personal care services would then transfer over seamlessly, without having to change agencies.
What type of questions should I ask when selecting a home care provider?There are many important factors to consider in choosing the best agency to meet your needs. We feel one of the most important factors is …is the Agency licensed by NYS, are they Joint Commission or CHAP Accredited, How many years has the agency been serving your community? Is the agency an approved Medicaid provider (if applicable)? Do they take your Managed Care Insurance (if applicable)? When should we consider home health care? The time to consider home health care for you or a loved one is when help is needed with some or all of the normal activities of daily living, such as hygiene, housekeeping, cooking, shopping or even walking steadily without assistance. Other indications maybe that more help is needed than the family is able to offer or there is an increase in forgetfulness that may prove dangerous because of medications improperly taken or stove burners being left on.
What type of employee screening is done on your staff?All our Home Health Aides and Personal Care Aides go through a rigorous application process with Recco. They are required to have a valid certificate. They must be fingerprinted and their references are checked, as well as up to date medical and immunizations before they are permitted to work for any client.
What type of licensures and certifications do you have?Recco Home Care Service, Inc. is licensed by the New York State Department of Health. In order to maintain that license, we must adhere to strict guidelines and regulations. We are also Accredited by The Joint Commission and have earned their “Gold Seal” of approval.
What is the difference from a Home Health Aide/Personal Care aide and a Companion?Homemaker/companions are primarily that….a companion. They are not permitted to do any “hands on care” to the client. The primary role of a companion would be meal preparation, housekeeping and shopping. If the client requires more assistance, like help with bathing, dressing, walking, etc. then a Home Health Aide or Personal Care Aide would be needed.
Is home health care expensive?Home health care costs differ greatly depending on the individual case, but are usually much lower than the long-term care facility alternative. Often the costs are buffered or completely covered by a third party such as insurance or special government programs designed to assist handicapped, disabled or injured people and their families. What’s more is that home health care is billed based on usage. That is to say that if you only use one hour of service, you’re only billed for one hour unlike a long term facility which bills around the clock whether care is being given or not.